Privacy Policy

Sheroan's Tae Kwon Do Academy ("we," "us," "our," or "the Academy") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding that information. This policy applies to our website, our contact and free-trial forms, and our SMS/text messaging communications.

By using our website or submitting a form, you consent to the practices described in this policy. If you do not agree with these practices, please do not use our website or submit your information.

Information We Collect

We may collect the following types of information:

• Contact details: your name, email address, phone number, and mailing address when you complete a contact form, free-trial request, or new-student offer form.
• Student & family details: student name, age or age group, preferred class time, program interest, and any notes about prior martial arts experience you choose to share.
• Billing information: payment details processed through our secure payment provider for tuition, membership, and testing fees. We do not store full card numbers on our servers.
• Website usage data: information collected automatically such as browser type, device type, pages visited, and referring URLs, used to improve site performance and user experience.

How We Use Your Information

• To respond to your inquiries and schedule free trial classes.
• To enroll students and manage class attendance and rank progression.
• To process tuition, membership, and belt-testing fee payments.
• To send class reminders, schedule updates, and important Academy notices via email and SMS/text message when you have opted in.
• To improve our website, classes, and student experience.
• To comply with legal obligations and protect the safety and well-being of our students.

SMS / Text Messaging Policy (A2P 10DLC)

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to remember your preferences, analyze how the site is used, and improve your experience. You can control or disable cookies through your browser settings; however, some features of the site may not function properly without them.

How We Share Your Information

We do not sell your personal information. We may share information with trusted service providers who help us operate the Academy — such as payment processors, scheduling tools, and customer-relationship platforms — under agreements that require them to protect your information. We may also disclose information when required by law or to protect the rights, safety, or property of our students and the Academy.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, or disclosure. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our programs serve children and minors. When a parent or guardian submits information on behalf of a student, we treat that information in accordance with this policy. We do not knowingly collect personal information directly from children under 13 without parental consent. If you believe we have collected information from a child inappropriately, please contact us so we can remove it.

Your Rights & Choices

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of certain marketing communications. To exercise any of these rights, contact us using the details below. We will respond within a reasonable timeframe.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "last updated" date. We encourage you to review this page periodically.